Wednesday, April 21, 2021

Spring Cleaning 2021 is a Wrap!

                             Office is clean and tidy!

Dear Parents and Patients,

Each Spring, the office is given a thorough cleaning.  We reserve a week without patient appointments to perform necessary maintenance.  Professionals are employed to strip and wax vinyl flooring, clean carpet, tile, grout and chairs.  Every nook and corner of the office receives attention.  Spring cleaning 2021 took place last week and the results are beautiful!

A year ago, in addition to the usual details; Spring maintenance addressed necessary changes imposed by Covid-19.  Business systems affecting scheduling, social distancing, entering and exiting the building, etc., were evaluated and modified.  Office technology was evaluated and enhanced.  Staff were provided laptops or I-Pads for home use and began working remotely to assist the transition to "Post Covid-19" patient care.  Remote working continues and staff respond to text messages and emails during "non-working" patient hours.

Covid-19 demanded an office "reset," and although we are hopeful for a return to the former "open concept" of welcoming; for now we remain vigilant and do not intend to modify existing protocols.  The practice of Universal Precautions (every patient is treated as potentially contagious) remains integral to patient care and treatment.  

I am proud of the All Star Team's dedication to continuing education, training and development.  Every member of my staff is SOA Certified (Specialized Orthodontic Assistant)- the highest certification available to staff through the AAO- (American Association of Orthodontists).

We are working hard behind the scenes to provide a safe experience for those you hold most dear because WE CARE.  Thank you for choosing my practice for the orthodontic needs of your family, serving you is a privilege I do not take for granted.